Led the design experience for an AI-driven semantic search. Shipped Trivago's first Gen AI-enabled feature for web, enhancing accommodation search.

Previously, spearheaded the design of Trivago’s direct booking funnel from early concept to launch (~2x higher conversions than direct hotel bookings) and conducted 15+ experiments around the core product, improving top-line results.

I helped to redefine unified customer experience management used by 1,400+ global brands such as Uber and Hyatt. I revamped 5 modules of the Sprinklr App, tripling user adoption within a month. Additionally, I reimagined various functionalities of Sprinklr Lite, later recognized as a leading social engagement solution by Forrester.

I interned, developing immersive 3D geospatial visualizations for Desktop and Mixed Reality, currently live on Chart 3D's official Windows app website.